*If you choose USPS your shipment cannot be guaranteed as there is no way to track an order sent First Class Mail. If you do not receive an order that is sent USPS, the Learning Store cannot be responsible. Please choose another method if you require a guarantee for the delivery.
**UPS Second Day Air and FedEx Standard Overnight are available on a limited basis. Orders place Monday, Tuesday and Wednesday (Wednesday AM only) may qualify for this service. Call Customer Service to see if your order qualifies for these services, 877-947-7827, Monday - Friday, 8:30 am - 4:00 pm, Central Time.
If after checking the above you are still unable to place your order, please call customer service at 877-947-7827.
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There is a $5.00 UW-Extension surcharge/processing fee for each purchase order (PO) used.
If you do not have an existing account with The Learning Store, it is necessary to call us at 877-947-7827 to see if you are eligible to use a purchase order and to set up your account.
Private entities (businesses and individuals) requesting to be invoiced will incur a $5.00 UW-Extension surcharge/processing fee that will be added to your order for invoicing. If you are able to use a credit card for your purchase you will avoid the additional $5.00 fee that is applied for invoicing.
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You must be logged in to view the 'Staff Discount'. UW-Extension faculty and staff are eligible for the staff discount. Please make sure you are logged in to your account on the Learning Store website to view your discount before you place your order. If you are unable to log in, please contact us. If you have logged in and are still unable to see your 'Staff Discount', please contact us at 877-947-7827, 8:30 am - 4:00 pm. Monday-Friday, Central Time. If you are setting up a new account you will not automatically be given the tax exempt status or the staff discount. You MUST CALL CUSTOMER SERVICE to set up a new account in order to receive the proper tax exempt status and staff discount.
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Coupon codes are attached to items that are FREE TO WISCONSIN RESIDENTS and other groups, plus shipping and handling. These codes are listed on the page that describes the item. Upon occasion items offered at reduced rates for all customers are assigned their own coupon codes. To enter the code:
If you are still unable to find the appropriate text box to enter the code, please contact Customer Service, 877-947-7827, Monday-Friday, 8:30 am-4:00 pm Central Time.
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